Privacy Policy

Privacy Policy (Diamond Lawn Services)

Last updated: February 20, 2026

Diamond Lawn Services (“Diamond,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what we collect, how we use it, and the choices you have when you visit our website or contact us.

This policy applies to information collected through our website contact/quote forms and communications you send to us (including email).

Information We Collect

Information you provide to us

When you submit our contact form, request service, or otherwise reach out, we may collect the information you provide, including:

• Name
• Phone number
• Email address
• Service category (e.g., Lawn Mowing, Flowerbed Maintenance, Other)
• Service address
• Notes/details about your property or request

If you email us, you may also choose to send photos or other information to help us understand your landscaping needs.

Information we collect automatically

When you browse our website, we (or our service providers) may automatically collect basic usage data such as:

• IP address, browser type, device type
• Pages viewed and approximate location (derived from IP)
• Site performance and diagnostic information

How We Use Your Information

We use your information to:

• Respond to inquiries and provide quotes, scheduling, and service information
• Communicate with you about your request (by email or phone)
• Improve our website, customer experience, and service operations
• Maintain safety, prevent abuse, and protect our rights and property

Payments and Billing

If you become a customer, we may use your information to support billing and account communications (for example, invoices and service notifications). Our Terms & Conditions describe how charges and invoices may be handled for recurring services.

(Note: Payment details such as credit card information are typically processed and stored through secure payment providers when used. If you want us to confirm what we store in our system, contact us using the details below.)

How We Share Information

We do not sell your personal information.

We may share information only in limited situations, such as:

• Service providers that help us operate our website, receive form submissions, communicate with customers, or run our business systems (for example, web hosting, email delivery, scheduling, invoicing, and analytics)
• Legal or safety reasons if required to comply with applicable law or protect rights, safety, and property
• Business transfers if Diamond Lawn Services is involved in a merger, acquisition, or sale of assets (information may be transferred as part of that transaction)

Cookies and Similar Technologies

We may use cookies or similar technologies to help the website function, understand website traffic, and improve performance. You can control cookies through your browser settings. Disabling cookies may affect certain site features.

Data Retention

We retain personal information only as long as reasonably necessary to:

• respond to your request,
• provide services,
• maintain business records, and
• comply with legal, tax, or accounting obligations.

Your Choices

You may request to:

• Access, update, or correct your information
• Ask us to delete your information (subject to legal and business record requirements)
• Opt out of non-essential communications

To make a request, contact us using the information below.

Data Security

We use reasonable safeguards designed to protect your information. However, no website or electronic transmission can be guaranteed 100% secure.

Children’s Privacy

Our website is not intended for children under 13, and we do not knowingly collect personal information from children.

Links to Other Websites

Our website may include links to third-party sites (for example, social media). We are not responsible for the privacy practices of those third parties.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top shows when it was most recently revised.

Contact Us

If you have questions about this Privacy Policy or want to make a privacy request, contact us:

Diamond Lawn Services
Address: 1334 Holly Tree Gap Rd, Brentwood, TN 37027
Email: info@diamondlawnservices.com
Phone: (629) 259-7873